Profit from our perspective
True Costs &
Margins
A single, correct and granular view of the truth, to drive confident decision making
Incremental Profit Opportunities
Upsides that can be captured now, with existing resources, capital and capability
Capturing the
Prize
Specific actions and targets that impact the bottom line, all of which can be tracked and validated
Sustainable
Gains
Policies, work practices and behaviours that drive a culture of accountability and continuous improvement
Who We Are
PCM are Profit Optimisation and Business Transformation specialists. We leverage available information, internal best practices and industry benchmarks – for businesses to realise their true profit potential.
With 25+ years of Australian and international experience, in over 20 industries, we have the know-how to identify, validate and capture incremental profitability.
For every PCM engagement, we commit to generating at least a 10 times return on project investment – as genuine, incremental and achievable upsides.
What We Do
Put simply, PCM transforms information into profit
We do this by identifying areas of profit leakage, which can be captured rapidly and without significant business disruption.
Our focus is to always grow ROI from an organisation’s existing assets and resources – both incremental profit and long term business value.
Typically, PCM programs deliver upsides in the range of 1.5% to 3% of sales turnover, within the first 12 to 18 months.
How We Do It
Our approach is robust, proven and effective.
Engage with key people in the business to understand and derive true costs and margins, to a granular level of detail. In other words, a single, correct view of the truth.
Leverage these insights with sophisticated analytics to identify profit leakage points – which are often due to variations in Costs to Serve, Pricing Policies, Service Offers and/or Sales Force Effectiveness.
Develop client specific implementation programs to capture these upsides rapidly, with minimal disruption to the business. Most importantly, we support key people within the business during implementation.
Retain and Grow upsides captured to date by using Dashboards, Upside Tracking Tools and Mobile Applications – to drive personal accountability and a culture of continuous improvement.
Years of
Experience
Countries
Worked In
Industry
Sectors
Successful
Projects
$ Upsides
Captured
Industries We work in
Building Services
Cost to Serve analysis that identifies true customer and product profit contribution, to a transaction level of detail
Tourism & Hospitality
Dashboards to benchmark cost and margin KPIs, and identify incremental profit opportunities
Finanical services
Refinement of client service offers in a Fee for Service environment, and alignment of practice cost structures
Food & Beverage
Optimisation of staffing costs to meet minimum operating standards and customer service offers
FMCG
True incremental profit contributions when supply chain costs of distributors and intermediaries are considered
Rural Services
Actual production costs and product mix optimisation, when the entire supply chain is considered
Infrastructure
True return on capital and economic profit delivered, based on actual utilisation
Pharmaceuticals
Actual profit contribution of high volume, low margin items, when isolated from the overall product mix
Franchises
Performance benchmarking and internal best practices within the Franchise system
Industrial
Manufacturing
True production costs, beyond bill of materials, when set up, complexity, quantities and actual wastage are considered